Everything you need to know about how and when your order from Blackdot Publication will reach you.
Once your payment is successfully verified, your order enters our fulfilment queue. Orders are typically processed and handed over to our courier or postal partner within 2–4 business days. During high-demand periods, processing may take slightly longer; we will keep you informed if there is a significant delay.
Once dispatched, delivery times depend on your location within India:
| Region | Estimated Delivery |
|---|---|
| Metro cities | 4–7 business days after dispatch |
| Other cities and towns | 6–10 business days after dispatch |
| Remote or rural areas | 8–14 business days after dispatch |
These are estimates, not guarantees. Delivery may be affected by courier delays, weather, regional restrictions, or incomplete address information.
We currently ship to addresses within India. If you require delivery outside India, please contact us before placing your order and we will let you know whether it can be arranged.
Unless stated otherwise at checkout, shipping charges (if any) are shown before you complete payment. Any shipping fee is calculated based on quantity, weight, and delivery location.
Once your order is dispatched, we will share available tracking information with you via the phone number or email provided at checkout, where a tracking facility is provided by our courier partner. You are welcome to write to us any time for a status update on your order.
Please double-check your shipping address before placing your order. We are not responsible for delays or non-delivery caused by an incorrect, incomplete, or outdated address supplied at checkout. If a package is returned to us due to an incorrect address, we will contact you to arrange re-shipment; additional shipping charges may apply.
If your order has not arrived within the estimated delivery window, please reach out to us with your order details and we will investigate with our courier partner. If a shipment is confirmed lost in transit, we will arrange a replacement or a refund in accordance with our Refund & Cancellation Policy.
If your order arrives visibly damaged, please retain the packaging and notify us within 48 hours of delivery, along with photographs of the damage, so we can arrange a resolution.
