Privacy Policy

Overview

Blackdot Publication ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us through blackdotpublication.com (the "Website"). This Privacy Policy explains what information we collect, why we collect it, how it is used, and the choices available to you.

By using our Website, submitting a manuscript, placing an order, or contacting us, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information you provide directly to us, including:

• Contact details — name, email address, and phone number, when you submit a manuscript, place an order, or use our contact form.
• Order and shipping information — shipping address, quantity, and book title, when you purchase a title through the Website.
• Manuscript submissions — the manuscript file or link, book title, genre, and any message you include when submitting your work for publishing.
• Payment information — payments are processed securely by Razorpay. We do not collect or store your card, UPI, or net-banking details on our servers; Razorpay handles this in accordance with its own privacy and security standards.
• Usage data — basic technical information such as browser type and pages visited, collected automatically to help us maintain and improve the Website.

How We Use Your Information

• To process and fulfil orders, including coordinating printing, packaging, and shipping
• To review manuscript submissions and correspond with authors about their work
• To respond to enquiries sent via email, WhatsApp, or our contact form
• To send order-related updates, such as confirmations and fulfilment status
• To maintain records required for accounting, dispute resolution, and legal compliance
• To improve our Website and services

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Sharing of Information

We share personal information only where necessary to operate our business:

• Razorpay — to process payments securely for orders placed on the Website.
• Delivery and courier partners — to fulfil and ship physical book orders to the address you provide.
• Cloudflare — our website hosting, data storage, and email delivery infrastructure provider.
• Vendors and fulfilment partners assigned internally to prepare and dispatch your order.
• Where required by law, regulation, or a valid legal process.

Data Security

We take reasonable technical and organisational measures to protect your information, including encrypted data transmission (HTTPS), access-controlled admin systems, and password hashing for any staff accounts. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain order records, manuscript submissions, and correspondence for as long as reasonably necessary to fulfil the purposes described in this policy, and to meet our legal, accounting, and reporting obligations.

Cookies

Our Website may use minimal essential cookies or local browser storage required for core functionality, such as keeping you signed in to admin or vendor accounts. We do not use cookies for third-party advertising.

Your Rights and Choices

You may request access to, correction of, or deletion of the personal information you have shared with us, subject to our legal and record-keeping obligations, by writing to info@blackdotpublication.com.

Children's Privacy

Our Website and services are not directed at children under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. The "Last updated" date at the top of this page indicates when it was last revised. Continued use of the Website after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please reach out: